Four plans for support operations, priced per licensed user. AI and Voice usage is charged separately where activated.
Access is granted after a short qualification call. Approved teams start on a guided trial workspace configured with your channels, knowledge and SLA rules — no credit card at sign-up.
Billed annually at $468 per user / year
Essential customer-service operations for small teams.
Guided trial workspace after qualification.
Billed annually at $828 per user / year
Multi-channel operations with automation and customer intelligence.
Guided trial workspace after qualification.
Billed annually at $1,188 per user / year
Advanced AI, quality and governance for larger customer operations.
Guided trial workspace after qualification.
Quoted to your requirements
Custom scale, security, integration and operating requirements.
Custom commercial terms
The per-user price covers platform access and licensed-user capabilities. AI and Voice consumption is usage-based and charged separately where activated. Usage entitlements and commercial allowances are confirmed in the applicable proposal or order form.
Prices are in US dollars per licensed user. Annual plans are invoiced annually; monthly plans are invoiced monthly. AI, Voice, carrier and applicable integration usage may be charged separately. Taxes may apply. Final features, usage allowances and commercial terms are confirmed in your proposal or order form.
Your plan covers the platform. AI work is charged only when the AI does it.
$0.49 per AI-resolved conversation
Charged only when the AI resolves the conversation end to end across chat, WhatsApp, email or social. Conversations handed to a human are not charged as AI-resolved.
$0.20 per AI-handled minute
Measured on the minutes the AI is actually handling the call. Minutes after transfer to a human agent are not billed as AI minutes.
Carrier, telephony and destination charges may vary. Phone numbers, call minutes, SIP trunking and destination-specific charges are quoted per deployment before Voice is switched on.
Quantara AI Credits provide a simple way to measure usage across eligible AI capabilities without exposing model tokens or provider-specific pricing.
Generated from the same plan content shown on the cards above.
| Price or capability | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Annual plan — per user / month | $39 | $69 | $99 | Custom |
| Annual plan — per user / year | $468 | $828 | $1,188 | Custom |
| Monthly plan — per user / month | $49 | $89 | $129 | Custom |
| Unified customer-service workspace | Included | Included | Included | Included |
| Case management and shared inbox | Included | Included | Included | Included |
| Customer 360 | Included | Included | Included | Included |
| Knowledge base | Included | Included | Included | Included |
| SLA and workflow management | Included | Included | Included | Included |
| Standard dashboards and reports | Included | Included | Included | Included |
| Multi-channel customer engagement | Not included | Included | Included | Included |
| Advanced workflows and automation | Not included | Included | Included | Included |
| Sentiment and customer-intent analysis | Not included | Included | Included | Included |
| Live trend detection | Not included | Included | Included | Included |
| Extended integrations and API access | Not included | Included | Included | Included |
| Automated QA and quality management | Not included | Not included | Included | Included |
| Root Cause Analysis | Not included | Not included | Included | Included |
| Advanced analytics and reporting | Not included | Not included | Included | Included |
| Workforce and routing governance | Not included | Not included | Included | Included |
| Advanced roles, controls and auditability | Not included | Not included | Included | Included |
| Custom commercial and usage limits | Not included | Not included | Not included | Included |
| Advanced security and identity options | Not included | Not included | Not included | Included |
| Custom integrations and data requirements | Not included | Not included | Not included | Included |
| Deployment and retention options | Not included | Not included | Not included | Included |
| Dedicated implementation and support plan | Not included | Not included | Not included | Included |
Website AI chatbot in English and Arabic, plus AI Voice IVR with human transfer. Voice is enabled per workspace and SIP onboarding runs as a guided pilot. See the Voice demo or the Chat demo.
Answers are retrieved from your own articles and SOPs and carry their sources, so a reviewer can verify every reply.
Every eligible interaction creates or links to exactly one case, with SLA timers, wrap-up reasons and first-contact-resolution tracking.
Role-based access, permission-controlled AI tools, customer confirmation, human approval and a full audit trail. Read the security overview.
Request access from any page. We hold a short qualification call, then provision a guided trial workspace configured with your channels, knowledge and SLA rules. No credit card is required to start.
Per licensed user per month: Starter is $39 billed annually ($468 per user per year) or $49 billed monthly, Professional is $69 annually ($828 per user per year) or $89 monthly, and Business is $99 annually ($1,188 per user per year) or $129 monthly. Enterprise is quoted based on scale, security, integration and operating requirements.
Platform access and the licensed-user capabilities of your plan. AI and Voice consumption is usage-based and charged separately where activated. Usage allowances and commercial terms are confirmed in your proposal or order form.
AI Agent starts at $0.49 per AI-resolved conversation and Voice AI starts at $0.20 per AI-handled minute, measured in Quantara AI Credits. Carrier, telephony and destination charges may vary and are quoted per deployment.
Quantara AI Credits provide a simple way to measure usage across eligible AI capabilities without exposing model tokens or provider-specific pricing. Usage is logged per workspace and visible in the app.
Yes. Plan changes are agreed with your account team and reflected in your order form, and your workspace configuration is preserved.
Yes. Every table is scoped by tenant and enforced with row-level security, so no workspace can read or write another workspace's data.
Yes. The platform interface and AI answers run in English and Arabic, including Gulf, Emirati, Saudi and Modern Standard Arabic Voice profiles, with Urdu, Spanish and French also available now.
Enterprise covers volume, regional deployment and custom commercial terms. Ask for a quote when you request access.
